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Shipping & Delivery

We offer free shipping across South Africa for orders over R999.

Delivery Lead Times (we make use of The Courier Guy):

  • Durban: 1 business day
  • Johannesburg: 1 - 2 business days
  • Cape Town: 3 - 4 business days

Or select 'Collect from Ballito' to collect from our Ballito studio.

Returns & Refunds

Not in love? We accept returns. More info.

Authorised Retailer of Pleaser USA

We're proud to be an authorised retailer of Pleaser USA in South Africa.

Protect yourself from FAKE websites by following these steps to verify the website before giving your credit card details to what could potentially be a fake site run by an international criminal network.

  1. Look for a South African contact number. Fake sites will not have a local phone number or any form of direct contact.
  2. Look for South African payment gateways, like PayFast, Payflex, Ozow, etc.
  3. Look for prices that are similar to those you would expect in a store eg. R1299 rather than an odd number eg. R1237 and if the prices look too cheap then be extra vigilant.
  4. Any website that charges for shipping from abroad should be treated with caution. Fake website are always based outside of South Africa but show a SA flag to look official.
  5. Even if they are genuine, they can take weeks to arrive and YOU WILL BE CHARGED import duty, VAT and clearance charges when they arrive which can add another 60% to the purchase price. This is not refundable if you have to return the shoes at your cost.

If you are still suspicious then call the number on the website to check if the company is real or send us an email to ask if the website is genuine.

Keep up with us on the 'Gram!